Case Study

Henkel secure product integrity across the supply chain with IoT

About Henkel

Henkel, a global leader in chemicals and consumer goods, boasts a rich history spanning over 140 years. Renowned for its innovative and sustainable solutions, the company operates across diverse sectors, including adhesives, sealants, and functional coatings; laundry and home care; and beauty care. 

Chemical & Consumer Goods

Industry

21.6 Billion

Revenue

47,000

Employees

79+ Countries

Presence

The Challenge

Ensuring the integrity of products throughout the supply chain is paramount for Henkel. Factors such as temperature, humidity, and dew point can significantly impact product quality and safety. Traditional logistics tracking methods often fell short in providing the necessary visibility and control over these critical parameters. 

 Moreover, the absence of a unified platform for tracking multiple product attributes hindered efficient decision-making and problem-solving. Thus, Henkel sought a solution that could offer real-time insights into product conditions, enabling proactive measures to mitigate risks and maintain product quality. 

The Solution

To address these challenges, Henkel implemented InnovTrack, an IoT-based product conditions tracking software. InnovTrack offered a robust solution by providing real-time monitoring of critical environmental factors such as temperature, humidity, dew point & more, enabling proactive issue resolution and optimized logistics processes. 

“We are currently tracking sea freight shipments using InnovTrack. With the unrest in the Red Sea and extended shipping around the Cape, it’s given me added visibility on the conditions that our products are going through.”

 

Riël Marais, Logistics Steering

Manager

The Impact

The implementation of InnovTrack has transformed Henkel’s logistics operations. The software’s ability to monitor critical environmental factors like temperature, humidity, and dew point has significantly reduced product damage and enhanced customer satisfaction. Real-time alerts and data-driven insights have empowered Henkel to make informed decisions, leading to cost savings and improved efficiency. 

A prime example of InnovTrack’s impact is Henkel’s analysis of temperature and humidity fluctuations on specific ocean lanes. By leveraging the software’s data, the company is poised to optimize shipping methods for temperature-sensitive products, potentially eliminating the need for reefer containers on certain routes. This strategic decision has the potential to generate substantial cost savings without compromising product integrity. 

The outcome

InnovTrack has proven to be a game-changer for Henkel. The software enhanced quality control, mitigated risks, and increased overall business agility. By providing complete peace of mind regarding product safety and visibility, InnovTrack has become an invaluable asset to Henkel’s logistics operations. 

Key Benefits

Real-time visibility into product conditions .

Reduced product damage and customer complaints

Optimized logistics processes and cost savings

Data-driven decision-making

Improved overall supply chain efficiency

Conclusion

Henkel’s success story underscores the transformative power of InnovTrack for companies operating in industries with stringent product requirements and complex supply chains. 

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